If you need help accessing our website, call 855-698-9991

Comprehensive Transfer Center

We serve inpatient locations in Manhattan, Brooklyn, and Long Island.

NYU Langone’s Comprehensive Transfer Center provides a single point of contact for referring physicians to transfer  patients from other hospitals to and within NYU Langone’s inpatient locations, including Tisch Hospital, Kimmel Pavilion, NYU Langone Orthopedic Hospital, Rusk RehabilitationNYU Langone Hospital—Brooklyn, and NYU Langone Hospital—Long Island, and helps facilitate direct admissions.

Members of our team include highly skilled registered nurses, therapists, and patient placement associates. In addition to transfers from hospitals outside of NYU Langone, we also support transfers between NYU Langone hospital locations, pediatric and neonatal transport, and placement of patients from the emergency department, elective admissions, surgical admissions, direct admissions, and inpatient rehabilitation admissions.

We work with physicians and other healthcare providers to gather patients’ most up-to-date medical information, which is shared with NYU Langone providers to ensure that patients are transferred safely to their final location. Our team also works with insurance providers to obtain financial clearance when needed.

Transfer Information for Medical Providers

If you are a provider requesting an adult patient transfer to one of NYU Langone’s hospitals, please call 212-263-8500 and follow the prompts to speak with one of our nurses 24 hours a day, 7 days a week.

A nurse connects you with a potential accepting attending physician and, if accepted, facilitates the transfer to an NYU Langone hospital. All external transfer requests are prioritized based on patient safety. Some transfer requests require additional approvals, as well as financial clearance before transfer.

Please be ready to provide the following information:

  • patient’s name and date of birth
  • referring hospital name, address, and phone number
  • referring attending physician name and phone number
  • reason for transfer
  • patient’s medical history, including recent vital signs and the results of laboratory and other tests

Transfers to Hassenfeld Children’s Hospital

If you are a medical provider requesting a transfer of a pediatric patient to Hassenfeld Children’s Hospital at NYU Langone, please call our Pediatric and Neonatal Transport Program at 855-733-5761.

Referrals to Rusk Rehabilitation

If you are a provider requesting an inpatient referral to Rusk Rehabilitation, please call Rusk Rehabilitation’s outreach and admissions team at 212-263-6034. The patient’s current social worker or case manager should fax medical records to 212-263-8510 or send a referral through Allscripts. When our team receives the referral, a clinical liaison contacts the referring social worker or case manager, as well as the patient, patient’s family, or both when appropriate.

Transfer Information for Patients and Families

To request a transfer to an NYU Langone hospital, please speak with your current care team. Only an attending physician can initiate a transfer.