How to Schedule an Imaging Appointment
All imaging appointments at NYU Langone can be scheduled by phone. Many types can also be scheduled using the NYU Langone Health app.
Please note that you must have an order from your physician to schedule an imaging appointment. If you do not have this order, please obtain one from your physician before contacting us to schedule.
Schedule an Imaging Appointment by Phone
Please call our scheduling associates at the numbers below, depending on the location of the imaging center.
- Manhattan and Brooklyn: 212-263-8868
- Queens and Long Island: 516-222-2022
- Staten Island: 718-605-6500
If your doctor provided you with a paper prescription, please have it available when you call. Please also have your insurance card available. If you are scheduling an MRI and you have an implant, have your implant card available as well.
Schedule an Imaging Appointment Using the NYU Langone Health App
If the doctor who ordered your imaging exam is not part of the NYU Langone network or if you have a paper prescription for the imaging exam, you must call to make an appointment.
If your NYU Langone doctor ordered an imaging exam, you can schedule most appointments using the NYU Langone Health app by following the steps below:
- Log into the app with your NYU Langone Health MyChart username and password.
- Tap “Appointments & Visits,” then “Schedule an appointment,” and then select the Radiology icon.
- If there is an exam available to be scheduled on the app, you will see it listed on this page. Tap “Schedule online” and follow the prompts to schedule your appointment.
Procedures and some imaging exams cannot currently be scheduled within the NYU Langone Health app. Please call us to schedule your appointment.
If you don’t yet have the NYU Langone Health app, download the app from the App Store or Google Play. Log into the app with your NYU Langone Health MyChart username and password. If you don’t have a MyChart account, you can create your account now.
After Scheduling Your Appointment
You can use the NYU Langone Health app to complete questionnaires before your visit, and to view arrival and preparation instructions. After your appointment, you can use the app to read your results and view and share the exam images.
Insurance Authorization for Imaging Services
Some imaging exams require insurance preauthorization, depending on the exam and your insurance carrier. After you schedule an appointment, our preauthorization team reviews your information and contacts your insurance carrier or referring physician. If authorization is not received by three business days before your exam, we contact you to reschedule your appointment.
If you have questions about billing or insurance for imaging services, please call 877-648-2964, weekdays from 8:30AM to 4:30PM.