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How to Schedule an Imaging Appointment

All imaging appointments at NYU Langone can be scheduled by phone. Many types can also be scheduled using the NYU Langone Health app.

 

Schedule Using Our App

If your NYU Langone doctor has ordered an imaging exam, you can schedule most appointments using the NYU Langone Health app.

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Please note that you must have an order from your physician to schedule an imaging appointment. If you do not have this order, please obtain one from your physician before contacting us to schedule.

Schedule an Imaging Appointment by Phone

Please call our scheduling associates at the numbers below, depending on the location of the imaging center.

If your doctor provided you with a paper prescription, please have it available when you call. Please also have your insurance card available. If you are scheduling an MRI and you have an implant, have your implant card available as well.

Schedule an Imaging Appointment Online

If the doctor who ordered your imaging exam is not part of the NYU Langone network or if you have a paper prescription for the imaging exam, you must call to make an appointment.

If your NYU Langone doctor ordered an imaging exam, you can self-schedule most appointments by following the steps below:

  • Log in to the app with your NYU Langone Health MyChart username and password. 
  • Once you are logged in, all imaging exams that are available for scheduling appear on the home screen. Click or tap on the “Schedule Now” button and follow the prompts to schedule your appointment.

Procedures and some imaging exams cannot currently be self-scheduled. Please call us to schedule your appointment.

If you don’t yet have the NYU Langone Health app, download the app from the App Store or Google Play. Log in to the app with your NYU Langone Health MyChart username and password. If you don’t have a MyChart account, you can create your account now. 

After Scheduling Your Appointment

You can use the NYU Langone Health app to complete questionnaires before your visit, and to view arrival and preparation instructions. After your appointment, you can use the app to read your results and view and share the exam images.

Insurance Authorization for Imaging Services

Some imaging exams require insurance preauthorization, depending on the exam and your insurance carrier. After you schedule an appointment, our preauthorization team reviews your information and contacts your insurance carrier or referring physician. If authorization is not received by three business days before your exam, we contact you to reschedule your appointment.

If you have questions about billing or insurance for imaging services, please call 877-648-2964, weekdays from 8:30AM to 4:30PM.

What to Bring to Your Exam

Please bring the following to your appointment:

  • a list of your current medications
  • your insurance card
  • a form of identification with your picture on it
  • a prescription or written request for the imaging exam, if provided by your physician