Partnering with Us During Your Child’s Care

Families are vital partners with the care team at Hassenfeld Children’s Hospital at NYU Langone. No one knows your child better than you do, and we rely on your expertise and your unique perspective as we work together to provide your child with the treatment he or she needs.

VIDEO: Every member of our care team has a specific role in ensuring your child’s health, comfort, and wellbeing.

As part of our child- and family-centered approach to care, we encourage you to do the following:

  • Share your goals for your child with us.
  • Tell us about your child. What are his or her hobbies, likes, and dislikes? Should we use a nickname?
  • Let us know if your child is in pain or experiencing stress. We want to hear your suggestions on ways to comfort your child.
  • If your child is in the hospital, participate in Family-Centered Rounds, which provide an opportunity for you to talk with your child’s doctors and ask questions.
  • Let us know if you have any safety concerns regarding your child’s care, such as if you think your child is at risk of falling.
  • Ask for the services that you need, including interpretation if you prefer a language other than English.
  • Stay with your child all day and night, if that is what is best for you and your child.
  • Invite friends and family to visit your child, but ask those who are not feeling well to call instead of visit.

Provider wearing white coat and stethoscope speaking with seated parent and child in exam room

We encourage you to partner with our team and to share your unique perspective about your child's care.

We want to partner with you to deliver the care your child needs to feel better and return home. Please feel free to reach out to a member of your child’s care team with any concerns you may have.

Watch Videos from The Sala Knowledge Library

Videos in The Sala Knowledge Library provide information, tips, and wisdom directly from other parents and teens who have gone through similar medical experiences, as well as perspectives from members of our care team.

VIDEO: The Sala Knowledge Library features patients, families, and healthcare professionals from Hassenfeld Children’s Hospital sharing wisdom and tips that may help, support, or inspire you.

To watch the full series of The Sala Knowledge Library videos, please visit our YouTube playlist.

Partnering with Children and Families

Our Sala Institute for Child and Family Centered Care supports the family-centered culture at Hassenfeld Children’s Hospital.

Learn More