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Visitor Information

We thank you for making time to visit your loved ones at NYU Langone. To ensure a safe environment for our patients and visitors, we have updated our visitor policies for all of our locations. Please check for updates before each visit.

We understand the important role that family members and visitors play in a patient’s healing process, and aim to balance the needs of patients with maintaining a safe environment for all. Our staff can also help patients and their family members communicate through phone calls, Facetime, Skype, and other remote methods as needed.

Information for All Visitors

Please visit your loved one only when you are feeling healthy and well. All visitors must wash or sanitize hands frequently, and must stay with the patient at all times unless directed otherwise by our staff. Wearing a mask is optional, except in certain areas where it may be mandated. All visitors must wear a mask in our emergency departments.

Visitors under the age of 12 are not permitted at this time, with certain exceptions. They may visit a parent who is an obstetric patient or a patient who is in an imminent end-of-life situation. Young visitors also are allowed to accompany their parent on a pediatric outpatient visit. In all cases, visitors under 12 do not count toward the two-visitor maximum. Visitors under the age of 18 must be accompanied by an adult.

If a support person becomes ill during their visit, they will be asked to leave and a different support person may be designated.

Visitors are required to show identification and provide information including their name, contact information, dates of visits, and the name of the patient they are visiting.

Patients with confirmed COVID-19 may be permitted visitors only when our staff determines it is safe. We may need to restrict visitors to these patients when it is not possible to sufficiently control the spread of infection.

Visitors who do not comply with the guidelines will be asked to leave.

Visitor Policies for Our Inpatient Locations

At Tisch Hospital, Kimmel Pavilion, Hassenfeld Children’s Hospital—34th Street, NYU Langone Orthopedic Hospital, NYU Langone Hospital—Brooklyn, and NYU Langone Hospital—Long Island, the following policies are currently in effect.

  • Visitors must wear any personal protective equipment (PPE) issued to them by the clinical team and be diligent in performing hand hygiene.
  • All adult patients are permitted two visitors from 7:00AM to 9:00PM, and one visitor from 9:00PM to 7:00AM. Exceptions are made by our clinical team only when a support person is medically necessary for a patient’s wellbeing, such as for patients who have cognitive impairment, intellectual disability, or developmental delay. Visitation requests are granted in accordance with Centers for Medicare and Medicaid Service (CMS) guidelines.
  • Pediatric patients are permitted up to six approved visitors, which may include parents, grandparents, guardians, family care partners, or other support people. Only two of these approved visitors may be at the bedside with the patient at the same time. At least one support person must be an adult age 18 or older.
  • Labor and delivery patients are permitted two support people, including a doula if the patient has one, throughout the labor, delivery, and postpartum period. At least one support person must be an adult age 18 or older. Labor and delivery patients may also be visited by their minor children between 7:00AM and 9:00PM.
  • In the Neonatal Intensive Care Unit (NICU) at Tisch Hospital, the NICU at NYU Langone Hospital—Brooklyn, and the NICU at NYU Langone Hospital—Long Island, each infant is allowed up to six approved visitors, which may include parents, grandparents, guardians, family care partners, or other support people. Only two of these approved visitors may be at the bedside with the patient at the same time. At least one support person must be an adult age 18 or older.

Visitor Policies for Surgeries and Same-Day Procedures

For patients having surgery or a same-day procedure at our hospitals and ambulatory locations, the following visitor policies are in place.

  • Adult patients may be accompanied by two support people during the intake process, and they may rejoin the patient briefly during the recovery process and again during the discharge process. Visitors may wait in the designated waiting area. Exceptions may be made by our clinical team when it is medically necessary for a patient’s wellbeing.
  • Pediatric patients are allowed two support people, who may be present throughout intake, recovery, and discharge process. At least one support person must be an adult age 18 or older.

Visitor Policies for Our Emergency Departments

In our emergency departments, including Ronald O. Perelman Center for Emergency Services, The Home Depot Emergency Department at NYU Langone Health—Cobble Hill, Emergency Department at NYU Langone Hospital—Brooklyn, and Emergency Department at NYU Langone Hospital—Long Island, the following policies are in effect.

  • All visitors must wear a mask in our emergency departments.
  • Adult patients may have one support person at the bedside, including a family member, caregiver, or another person of their choice. Exceptions are made by our clinical team only when it is medically necessary for a patient’s wellbeing.
  • Pediatric patients may have two support people at the bedside, such as a parent, grandparent, family care partner, or another person designated by the child’s family. At least one support person must be an adult age 18 or older.

Visitor Policies for Our Ambulatory and Outpatient Locations

At our ambulatory and outpatient locations, the following visitor policies are in place.

  • Adult patients may be accompanied by two people for the duration of their visit.
  • Pediatric patients may be accompanied by two visitors. At least one support person must be an adult age 18 or older.

Visitor Policies for our Perlmutter Cancer Center Locations

At our Perlmutter Cancer Center locations, the following visitor policies are in place.

  • Adult patients may be accompanied by two people for the duration of their visit.
  • Pediatric patients may be accompanied by two visitors. At least one support person must be an adult age 18 or older.

During Your Visit

We ask guests to keep their voices low during visits so as not to bother other patients. You should also be considerate of your loved one’s personal preferences—he or she may like short visits, for example, or ask to have a day without guests. Patients know best how much social interaction they need while recovering.

If you plan to care for your loved one after he or she returns home, use your visits to observe our nurses and ask questions. This can help you feel more secure and confident after your loved one is released from the hospital.

Be respectful of the nurses and doctors, as well as your loved one, who may want privacy when being seen by the medical team.

Please be mindful that all NYU Langone campuses, buildings, and exterior spaces are tobacco-free, including electronic cigarettes (e-cigarettes) and all other smoking devices. Smoking or the use of smoking devices is not permitted anywhere at NYU Langone.

Patients are permitted to have a single mylar balloon at their bedside. Latex balloons or multiple mylar balloon arrangements are not permitted.

Flowers and live plants are permitted in select areas in accordance with our Infection Control policies. They are not permitted in:

  • Intensive care units
  • Oncology, hemodialysis, infusion, and transfusion units and treatment areas
  • Solid organ and bone marrow transplant units and treatment areas
  • Operating rooms, interventional procedure rooms, post-operative units, and post-procedure units
  • Labor and Delivery for immunocompromised patients

All gift deliveries (e.g. a single mylar balloon, flower, gift hampers, etc.) by messenger/vendor, must be picked up by the patient’s support person(s) in the lobby of the facility.

Most of all, consider the needs of the patient. People who are hospitalized need to rest in a relaxed environment. Whatever you can do to encourage your loved one’s recovery may allow him or her to return home quicker.

NYU Langone does not restrict, limit, or deny visitation privileges based on race, ethnicity, language, national origin, socioeconomic status, mental or physical ability, religion, sex, sexual orientation, or gender identity or expression.

NYU Langone is a weapon-free zone. A weapon is any item capable of causing injury or harm, and includes firearms, knives, and any item that is illegal to own or use under the law. Licensed gun carriers and others may not enter with a gun unless they are law enforcement on active duty.